Your Privacy Matters to Us
At Zahra Collection, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect the information you share with us.
What Personal Data We Collect and Why We Collect It
Information We Collect
We may collect the following information when you place an order or contact us:
Your name
Delivery address
Phone number
Email address
Payment information
How We Use Your Information
We use your information to:
Process and fulfill your orders
Provide order confirmations and updates
Respond to your questions and requests
Improve our products and services
Comply with legal requirements
Payment Policy
Please note:
All orders require advance payment before dispatch. We do not offer Cash on Delivery.
We accept payments via Faisal Bank transfers and Zahra Collection JazzCash.
Payment instructions will be shared after you place your order.
Delivery Timeline
Orders are processed and shipped after payment confirmation. Delivery typically takes 5–7 working days, depending on your location.
Returns and Exchanges
We want you to be happy with your purchase. If you receive a defective or incorrect product, you can request a return or exchange within 7 days of delivery. To start a return, please contact us with your order details.
Data Protection
Your personal information is stored securely and is never sold, shared, or disclosed to third parties except as necessary to process your order or comply with the law.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it regularly.
Cookies and Website Usage
Our website may use cookies to enhance your shopping experience. Cookies help us understand site usage and improve our services.
Contact Us
If you have any questions about this Privacy Policy or need assistance, please reach out:
📞 Call: 0332-7555583
💬 WhatsApp: Chat Now
✉️ Email: Zahracollection192@gmail.com